Business Travel Insurance-Travel Guard
Access your Business Travel Accident (BTA) Insurance Plan and Travel Assistance Services
Your safety and security is very important to us, especially while you are traveling on company business. With that in mind, we are pleased to provide you with Business Travel Accident (BTA) insurance from an AIG member company. With this coverage, you have access to AIG’s business travel insurance plan in the event you experience any travel inconveniences, security issues or medical emergencies while traveling anywhere in the world.
As part of this coverage, you are also provided with travel assistance services from AIG Travel Services available to you include:
Travel Security Assistance
Concierge Services
Travel Medical Assistance
SCHEDULE OF MEDICAL BENEFITS
Maximum for Out of Country Medical: | 50,000 |
Maximum for Emergency Evacuation: | 1,000,000 |
Maximum for Repatriation of Remains: | 1,000,000 |
Benefits are payable up to the maximum amounts shown above if the Insured Person suffers a covered medical emergency during the course of a covered trip. Coverage is provided for the treatment of a covered illness related to COVID-19 subject to the same policy terms and conditions as any other covered illness. All charges incurred must be medically necessary and authorized in advance by the Insuring Company or its agent, Travel Guard Group, Inc. (Travel Guard).
This policy also includes accidental death and dismemberment benefits.
To get started with your BTA coverage, please take the time to review the linked materials:
Travel Guard Assistance Services ID Card and Guide to Reporting Claims
Videos to help you get started with the AIG Travel Assistance app and website
Generate Personalized Visa Letter for travel outlining coverages
Claims Guide
FAQ’S
How much do I pay for this insurance?
Nothing. AURA pays the full cost of the coverage.
Who is covered under this insurance?
All active Employees of the Policyholder domiciled in the United States and guests of the policy holder. This coverage applies to those that have been approved for official AURA business travel.
Am I covered if I attend a professional meeting?
Yes, approved AURA business travel is covered under the BTA policy.
How do I enroll in this plan?
Enrollment is automatic for employees.
How do I obtain a written verification of coverage letter for my international travel?
For a personalized visa letter for international business travel, you can generate a visa letter at LINK
If I have to cancel/reschedule my trip because I have an illness related to COVID, will my trip cancellation/rescheduling fees.
No, this policy does not cover those fees.
How do I access benefits while I am traveling or prior to my departure?
We recommend that you download the AIG Travel app to your mobile device prior to traveling so that you can have the information readily available. Instructions for enrollment can be found at https://travelguard.secure.force.com/TravelAssistance/resource/1599756429334/US_AppFlyer_JUL20
You can also download a copy of the AIG travel guard ID card that has contact information available.
The travel guard website can be accessed at aig.com/us/travelguardassistance
Where do I find the policy number?
The policy number can be found on the AIG employee ID Card. #Policy Number: 9155659
In the event I am unable to return home due to COVID and I am required to quarantine is there a benefit to provide quarantine coverage?
This BTA policy provides $200/day for hotel. For approved AURA business travel, AURA CAS will coordinate with the Center business/administrative manager to provide an account number for hotel and/or per diem costs that are not covered by the BTA policy.